
Street Address:
1st FL of Cahill Building
Boston Appliance Company
840 Summer St
Boston, MA 02127
Phone:
Toll-free: (800) 286-0690
Phone: (617) 268-7500
Fax: (617) 268-1900
Store Hours:
MON-FRI: 9-5
SAT: 9-1
Appointments Availiable Upon Request.
E-Mail:
info@bostonappliance.net
Boston Appliance has been family owned and operated since 1950. Boston Appliance originally started out as Boston Ship Service. With the success we had supplying ships we decided to supply goods to individual customers and that is when Boston Ship Service Appliances started and has been going strong ever since.
In June of 2005 we moved to our current location at 840 Summer St to expand our growing demand for product displays and more parking.
Since the beginning Boston Appliance has been 100% customer service driven. Our sales personnel have a combined 65+ years of experience in the business of satisfying customers and enhancing their shopping experience.
Rosemary Porto, Sales Manager/Senior Designer, Poggenpohl Boston
"As an interior designer specializing in Poggenpohl kitchens I call upon Christian as my "Go-to Expert" for appliance information. He and his company represent the leaders in the appliance business." - August 9, 2011
Joyce Lebedew Real Estate
"Christian, vendors like you that support the community and that make our buyers and sellers happy are an important contribution to our success! Christian, love you! Thanks again!"
Margaret I.
"Boston Appliance is located right on the corner of L street in South Boston. I believe it's in the Cahill Building. They have a beautiful showroom and the staff is very knowledgeable. The service is great, unlike the large home/hardware stores. We found the prices to be better than several other places where we looked at appliances, even better than 'Best Buy'. Yeah! Shopping, or just browsing there is a pleasant experience. Check it out."
Julie o.
"We went to this place after the recommendation of a friend. The store is located in the south Boston area right were all the latest movies have been shot (departed,goodwill hunting,gone baby gone). The showroom is huge with excellent selections. Christian was our sales man and he was excellent. (i think he is the owner or the owners son) he was so informative.and really knows what he is talking about and also takes alot of pride in what he does. we bought our whole kitchen from him and the prices were very competitive and the service was better that the 4 stores we were in earlier in the week. Delivery went great. they took all the old appliances no charge. He is extremely busy so try to make an appointment. They do make appointments he stayed late one evening for me."
"I love my Sub Zero from Boston Appliance! They are conveniently located in South Boston and are friendly, knowledgeable and fast! Check it out. You won't be disappointed. They are waaaaaaay better than Yale Elec"
"Two weeks ago we went out shopping for a new dishwasher. First went to Sozio.. . I liked the old fashioned fast talking salesman, my wife didn't. Then went to Yale. Great displays but prices a couple hundred bucks more than Sozio on every item. (By that time we had decided on a dishwasher and gaas range). Maybe they should focus more on good prices and good service and less on cooking demos and other show biz....but you know, maybe they shouldn't listen to me, they were jam packed with people ready to overpay! Stopped by Best Buy, but they were a mess. Finally, didn't want to do it, but we had our daily Boston, Florida summer thunderstorm, so we headed up to Sears at Cambridgeside. Sears has good selection and their Kenmore stuff has a good reputation. We settled on a Kenmore dishwasher and GE Profile range, both were a decent buy and our salesman was amiable and patient, but he was doing his research as we asked the questions. Placed the order and asked them to wait to complete the order til the following tax-free weekend.
Then the following weekend (this one for those of you who have kept up with this byzantine narrative), I woke wanting to see what other options were out there. I remembered Boston Appliances from Yelp and we went there early (for us 10am) Saturday morning. It's located in a small warehouse deep on Summer Street in Southie. The warehouse has been gentrified so now it is mostly commercial artists and architects and one appliance showroom.
The showroom is very nicely done and compact. They show mostly their high-end stuff and only a few pieces of anything, but they sell everything. Judging by the 3" stack of invoices on our salespersons desk, their primary client is the large developer/construction company (Suffolk, etc). Other than the two employees we were the only ones in the showroom. The salesperson did a great job of letting us look around freely and also directing us to appliances that might fit our needs. While we were browsing he put together spec sheets of a range, dishwasher and over-the-range mounted convection/microwave oven. All his selections were at the price points we specified.
We sat at his desk and he went over the pro's and cons of each item. I had wanted the GE Profile range because it's top rated on the free Consumer Reports site. He suggested a Frigidaire model that was $150 cheaper. On the convection/microwave he suggested the Sharp model that was $120 less than the competitor, (and also had a broiler which I will love). All in all we were there for a little over a half hour and made a great buy. The showroom was pleasant, the salesman reminded us of Al Pacino in his more debonaire roles. When we got home I went on the Google to research what we had just bought. Our dishwasher came in $250 less than anyone else. Our range came in $10 less than the next cheapest dealer; and our convection/micrwave was $100 less than anyone else and also top rated. The Frigidaire range he said was comparable to the GE... well I looked at my neighbor's CR and yep, according to them it was the 3rd best with a very close score.
Oh by the way, shipping was free. All in all it was a great experience. If more retailers could recreate that experience with highly knowledgeable employees. great selection and great prices."