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Boston Appliance Winner of BONS 2016 EDITORS' CHOICE AWARD

Boston Appliance Showroom ®

60 Cummings Park, Woburn, MA 01801

Jenn-Air Logo

72" Counter-Depth Freestanding Refrigerator

Model # JSC23C9EEM

 4.0 out of 5 (25 Reviews)

Rebate Tag

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This Jenn-Air® luxury freestanding counter-depth side-by-side refrigerator features independent cooling with the Twin Fresh climate control system, to maintain an ideal environment for keeping ingredients fresh.

Configuration and Overview

  • Type: Side-by-Side
  • Refrigerator Capacity: 13.70
  • Freezer Capacity: 9.00
  • Energy Star® Qualified: No
  • ADA Compliant: No
  • CEE Tier: Not Rated

  • Number of Freezer Shelves: 3
  • Number of Interior Shelves: 3
  • Connected Appliances: No

  • Height: 71 3/8
  • Width: 35 1/2
  • Depth: 29 1/2
  • Cutout Height (in): 72
  • Cutout Width (in): 36 1/2
  • Cutout Depth (in): 24 3/8
  • Height To Top Of Cabinet: 71 1/8
  • Depth with Door Open 90 Degrees: 45 7/8
  • Depth Excluding Doors: 24 1/2
  • Depth Closed Excluding Handles: 27 1/2
  • Width of Cabinet Only: 35 1/2
  • Width with Doors Closed: 35 3/4

Energy and Eco-Friendly
  • Energy Star® Qualified: No

  • Number of Interior Shelves: 3
  • Spill-Proof Glass Shelves: 3 Adjustable Full Width
  • Non Climate-Control Drawers: 3 Full Width
  • Door Bins: 1 Dairy, 2 Adjustable Full-Width, 2 Adjustable Gallon
  • Cabinet Color: Grey

Filtration and Dispensing
  • Ice Maker: Factory Installed
  • Dispenser Type: Exterior Ice and Water
  • Dispenser Options: Control/Child Lock, Filtered Water

Freezer Features
  • Number of Freezer Shelves: 3
  • Interior Shelves: 3 Adjustable Full Width Glass
  • Freezer Drawer/Basket: 1 Full Width Lower Plastic, 1 Full Width Upper Plastic
  • Door Bins: 3 Adjustable Full-Width


  • Twin Fresh Climate Control System
  • Counter-Depth Design
  • Ramp-Up LED Theater Lighting
  • Ice and Water Dispenser with White LED Lights
  • Door-Mounted Ice Bin
  • Adjustable Glass Shelves with Spill Shield Technology
  • Adjustable, Lift-Off Door Bins with Metal Trim
  • Euro-Style Stainless Design

From the Manufacturer

Product Tour

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Configuration and Overview
Freezer Capacity 9.00 Cu. Ft.
Refrigerator Capacity 13.65 Cu. Ft.
Total Capacity 22.7 Cu. Ft.
Refrigerator Type Side-by-Side
ADA Compliant No
Door Style Flat
Handle Towel Bar
Handle Color Stainless Steel
Total Capacity 22.7 Cu. Ft.
Refrigerator Capacity 13.65 Cu. Ft.
Freezer Capacity 9.00 Cu. Ft.
Refrigerator Features
Door Bins 1 Dairy; 2 Adjustable Full-Width; 2 Adjustable Gallon
Non Climate-Control Drawers 3 Full-Width
Freezer Features
Number of Freezer Shelves 3
Interior Shelves 3 Adjustable Full-Width Glass
Slide-Out Freezer Basket No
Door Bins 3 Adjustable Full-Width
Light LED
Ice Maker Factory Installed
Filtration and Dispensing
Ice Maker Factory Installed

Jenn-Air Compliments Of Jenn-Air Brand Rebate

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/31/2019
  • Description: Receive up to a $2,800 rebate with purchase of qualifying Jenn Air Appliances. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you. Please consult a sales associate about delivery options.

Questions or Comments?
Call (781) 935-2700 for assistance. Click Here for Boston Appliance ® location and contact information.

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out of 5 (25 Reviews)

76% of reviewers recommend this product.

Great looking refrigerator

Submitted by Judy - 9/13/2017

Great looking refrigerator. Everything functions properly and a good bit of storage space for a side by side.

Yes, I recommend this product

I would buy this refrigerator again

Submitted by Michele Hale - 8/16/2017

I love the streamline look of this refrigerator & the LED lighting inside. The water filter is easily accessible.

Yes, I recommend this product


Submitted by LARRY ELMORE - 7/17/2017

I love the lighting on the inside. Change the handles to the pro version and it fits well into my kitchen. The drawers are well made and very smooth sliding in and out. It could be a little quieter when it is pulling water in the icemaker.

Yes, I recommend this product

Love this refrigerator!

Submitted by SandWriter - 7/8/2017

Beautiful finish! Excellent quality!

Yes, I recommend this product

The best fridge ever

Submitted by GBelk - 6/19/2017

This refrigerator is great. Very accurate temperature control. Beautifully made. Takes up a lot less room that my other one did. Great product.

Yes, I recommend this product

The Refrigerator Nightmare

Submitted by Ginger Fontan - 5/24/2017

I ordered the refrigerator and after (1) week the fan broke and my food spoiled. A service man came out and recommended I get a new refrigerator. Another refrigerator was ordered and delivered one week later. After (3) days of owning the second refrigerator the ice maker water valve went bad and the freezer froze shut. After it leaked on my floor and again, spoiled food and another service man came out and again recommended I get a new refrigerator. I now have been waiting approx. (3) weeks for another refrigerator. (I ordered a different model). Very dissatisfied with the product, customer service and overall experience. I would never recommended this product to anyone.

No, I do not recommend this product

Overall great product

Submitted by Linda - 5/19/2017

I find it very attractive. I like that it is only counter depth so that it doesn't stand out beyond my counters. I wish that the built in wine holder were removable, and I wish there was more room for tall bottles.

Yes, I recommend this product

Freestanding Fridge

Submitted by Gary VB - 5/15/2017

Good looking fridge. The shelves do not adapt well to taller items. We had to change what we buy to adapt to the shelf limitations. If you have a larger family do not buy this fridge. It does not hold enough and the inside is not designed well.

Yes, I recommend this product

Never again

Submitted by Art - 3/28/2017

This replaced a horrible kitchen aid Refridgerator. I did not learn my lesson. Service had made two calls in less than one month, call three is next week to replace the noisy fan. Cannot understand why lights on dispenser do not illuminate. Will never purchase kitchen aid, whirlpool jennair or maytag again.

No, I do not recommend this product

Great Counter Depth Refrigerator

Submitted by Cheryl - 1/21/2017

Great Counter a Depth Refrigerator. Clean design.

Yes, I recommend this product

I love my Jennair refrigerator!

Submitted by Jan Nguyen - 11/18/2016

This Jennair runs quietly and makes great ice.

Yes, I recommend this product

Would possibly buy this product again

Submitted by Trisa Mills - 10/6/2016

I like the outside design. The items I don't like in comparison to my last Jennair are, shows finger prints on the door. The shelves inside are always wet. Do not like the shelves that attach to the door. The metal parts and the holes/openings on the sides. Things fall out.

No, I do not recommend this product

72" counter depth refrig with door Ice&water

Submitted by Jenn-Air owner in GA - 7/12/2016

Downsized to this refrig after previously- owned 81" built-in with black glass was no longer available (different brand). Still getting used to a lot less space. Door ice&water unit works well, and temperatures are consistent on both refrig & freezer sides. Unit makes an almost constant "humming" noise which I find very annoying, but service tech says nothing can be done. Newer units do not use fans anymore, so this is just a downside of progress. Drawer units are somewhat flimsy construction. Interior lighting is good.

No, I do not recommend this product

Spacious freezer

Submitted by Susan from NE - 4/25/2016

This is my first side-by-side; I think there's slightly less refrigerator space, but more freezer room. This is great because I cook and bake in quantity and freeze for those times when there's not time to cook, or when I need to take baked goods to a sick friend, or for unexpected guests.

Yes, I recommend this product

Counter depth Refrigerator

Submitted by David - 4/15/2016

This Refrigerator is so great fancy appearance and very good performance.

Yes, I recommend this product

Great inside spaces

Submitted by Steve - 12/5/2015

The best part of this refrigerator is the ablity to tailor the inside spaces to your needs. Lots of room in both compartments. Shelves and trays look and feel well constructed. My only complaint is the ice maker. It doesn't have a large ice catcher so filling coolers is difficult. The ice through the door gives out a lot of frost crystals along with the ice. Would be nice to have cleaner ice. The appearance is fabulous, if you want stainless. While the controls are a bit complicated to work, they are accurate.

Yes, I recommend this product

High End Quality

Submitted by Ellie May - 11/23/2015

We bought this high end refrigerator because our new home was equipped with Jenn-Aire ranges, microwave and dishwasher. Overall the outside appearance is very much in line with the other Jenn-aire appliances. We were surprised that the sides were not stainless on the model we chose. The unit came with the wrong door handles, but Jenn-Aire sent replacements within a couple weeks. Just wish they made a 42 inch version without the motor on top and at a cost double what this unit was.

Yes, I recommend this product

The new/old reliable

Submitted by George - 11/20/2015

I bought the appliance about six weeks ago, and cant say enough, first about its appearance. Stately and refined, al in one. then its noise level, stately, refined and talks softly and finally its operation is amazing. glad we went with the Jenn-Air.

Yes, I recommend this product

Our tall, sleek, shiny and functional fridge

Submitted by Emily G. - 11/13/2015

I didn't know I could feel emotion toward an appliance. It wasn't until we lived without a refrigerator for two weeks that I fell in love with the tall, sleek, shiny, and quiet stainless-steel Jenn-Air fridge that replaced our broken appliance. The LED lighting in the fridge illuminates those areas at the very back of fridge. It's quiet. The use of space is efficient. We particularly like the location of the ice maker which is on the door and thus doesn't consume valuable shelf space. In addition to being superbly functional, it's attractive. It has a sleek, uncluttered interface and the top to bottom handles allow our 4 year old to open the fridge without assistance.

Yes, I recommend this product


Submitted by Rhonda - 10/29/2015

This is my second Jenn-Air refrigerator. The first one we bought was a counter depth french door refrigerator which I thought had shelves that were not really that secure, not to mention that we had to replace the ice maker four times. After that situation, we returned the french door refrigerator and purchased the side by side one we have now. The shelves are a bit more sturdy but already (within only 2 weeks of owning the refrigerator!), we have already replaced the ice-maker. Waiting to see how long it will last this time. Not confident that we will keep this refrigerator either.

No, I do not recommend this product

Unhappy In Avalon

Submitted by Charles Bodo - 10/28/2015

Purchased a whole family of JennAir appliances including refrigerator, gas cooktop and Oven/Micro combo unit.When delivered the 36" counter depth side by side refrigerator did not work. Bad wiring harness. Replacement found quickly but arrived damaged. One month later second replacement arrived but also damaged during installation. Still waiting for promised rebates denied during this fiasco.

No, I do not recommend this product

Nice Design

Submitted by Martha - 10/28/2015

My contractor recommended the Jenn-Air counter-depth refrigerator, and I'm so glad we selected this model. It has all the features we were looking for, runs quietly, keeps things very fresh, and fits in beautifully with our kitchen décor.

Yes, I recommend this product

Where's the ice?

Submitted by Jennifer - 10/28/2015

Fridge is great. I was concerned that the counter depth would not hold enough, but have been happy. It's actually easier to find things in the shallower fridge, and fewer science projects grow in the back. It will hold a gallon of milk on the door. We've been disappointed in the ice making speed/capacity. It will work fine for a while, then will stop making ice for a week. Then it takes a while to catch back up and refill the bin. Did the flow test, and the water pressure seems fine. It's been doing better for the last month or so - hopefully it will continue to cooperate. We also miss the ease of having seperate ice/water paddles for dispensing. It's annoying having to push buttons to tell it what you want. But it works as designed. The crushed ice is awesome! I got rid of my snowcone maker and just use the freezer.

Yes, I recommend this product

Nice but could be better

Submitted by Judith - 10/27/2015

Two things prevent this refrigerator from a great rating. First, the vegetable bins do not open wide enough to put in iceberg lettuce or cabbage. Not sure why it is designed like this. The other is that despite having plenty of room there are only three selves in the freezer. If you want more they must be ordered like a part. The refrigerator is beautiful and mechanically works great.

Yes, I recommend this product

Quick review

Submitted by rmusur - 10/22/2015

Just an amazing refrigerator. Great looking too.

Yes, I recommend this product

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