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Boston Appliance Winner of Best of Northshore EDITORS' CHOICE AWARD

Boston Appliance Showroom ®

60 Cummings Park, Woburn, MA 01801

Electrolux Logo

Counter-Depth French Door Refrigerator with IQ-Touch™ Controls

Model # EI23BC82SS

 2.8 out of 5 (25 Reviews)

Call (781) 935-2700
For Best Price

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Perfect Temp ® Drawer keeps favorites at their ideal temperature.

Delight your guests by serving everything at its ideal temperature - the Perfect Temp Drawer offers a customizable range of 28-38 degrees and preset options for favorites, such as wine and cheese.

Crisper Drawers keep fruits and veggies at their most delicious.

Veggies and fruits retain their just-picked taste with our Adjustable Humidity-Controlled Crisper Drawers that lock in freshness longer.

Counter Depth Design

Gives you a sleek built-in look

Self-closing Doors Give You Piece of Mind

Maintain your desired temperature in the refrigerator while never worrying about accidently leaving the door open

IQ-Touch™ Controls Display All Your Options

For those who like to have their options always visible, the IQ-Touch™ control panel displays all of your options, at all times.

Luxury-Design ® Glass Shelves

Fit even large entertaining platters with sleek, spacious glass shelves.

Luxury-Design ® Lighting

Our designer LED lighting ramps up and is as beautiful as it is functional.

Luxury-Glide ® Freezer Drawers for effortless access to items.

Access it all - our Luxury-Glide Freezer drawers glide out smoothly and fully extend, letting you see every last item inside

PureAdvantage ® Filtration Systems

Our filtration system keeps clean, filtered air circulated throughout and our 3M ® water filter keeps fresh, clean water and ice at your fingertips.

Stay informed with the Refrigeration Alarm System

Rest assured with our Refrigeration Alarm System, which alerts you to important changes, including power failures, an open door and elevated freezer temperatures.

Full-Extension Freezer Baskets

Baskets give you additional functional space to organize and store more.


  • Perfect Temp Drawer keeps favorites at their ideal temperature.
  • Crisper Drawers keep fruits and veggies at their most delicious.
  • Counter Depth Design
  • Self-closing Doors Give You Piece of Mind
  • IQ-Touch™ Controls Display All Your Options
  • Luxury-Design Glass Shelves
  • Luxury-Design Lighting
  • Luxury-Glide Freezer Drawers for effortless access to items.
  • PureAdvantage Filtration Systems
  • Stay informed with the Refrigeration Alarm System
  • Full-Extension Freezer Baskets
Ice Maker
Ice Maker Yes
Ice Maker Location Frozen Section
Second Ice Maker No
Dimensions and Volume
Height With Hinge 70 1/8"
Height Without Hinge 69 7/8"
Width 36"
Width of Cabinet 36"
Depth of Cabinet 28 1/2"
Depth With Door 28 1/2"
Depth With Door 90° Open 42 1/2"
Depth With Door and Handle 31 1/4"
Fresh Food Capacity 15.4 Cu. Ft.
Freezer Capacity 6.8 Cu. Ft.
Total Capacity 22.2 Cu. Ft.
Power Cord Length 72"
Dispenser No
Counter-Depth Yes
Door Stops Yes
Front Rollers Yes
Rear Rollers Yes
Water Inlet Location Left Rear Bottom
General Specifications
Annual Energy 642 kWh
Condenser Type Dynamic
Product Weight 329.65 lbs
Prop 65 Label No
Warranty - Labor 1 Year
Warranty - Parts 1 Year
Air Filter Yes
Can Dispenser Yes
Door Bin Color Clear
Humidity Controls Automatic
Interior Lighting LED
Number of Adjustable 2 Liter Door Bins 2
Number of Adjustable Gallon Door Bins 2
Number of Fixed Condiment Door Bins 2
Air Filter Indicator Yes
Control Location Side of Door
Digital Display No
Door Ajar Alarm Yes
High Temp Alarm Yes
Ice Maker On/Off Yes
Mute Sound Control Yes
Power Failure Alarm Yes
Power On/Off Yes
Vacation Mode Yes
Water Filter Indicator Yes
Electrical Specifications
Minimum Circuit Required 15 Amps
Safety Certifications & Approvals
CSA Listed Yes
UL Listed Yes
ETL Listed No
ENERGY STAR Certified No
ADA Compliant No
Auto Close Drawer Yes
Baskets / Bins Color White
Interior Lighting LED
Pizza Bin Yes
Soft Freeze Zone No
Number of Baskets / Bins 1

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you. Please consult a sales associate about delivery options.

Questions or Comments?
Call (781) 935-2700 for assistance. Click Here for Boston Appliance ® location and contact information.

When it comes to buying new appliances for your home, there are a lot of choices available to you. We merchandise our store with careful consideration, striving to carry the appropriate variety of the best brands available today. We know everything about our products and are eager to help you find anything that fits your unique needs. Let us help you find your perfect match in size, features, price, and style.

Finding the right appliance can be a daunting task, but one well worth the effort. You'll use your new appliances often, and they add value, style, and convenience to your home. Make sure you have the right information to help you make these important decisions. Shop with experts who can show you the best selection available and answer all your questions; come see our inventory of the latest trends and the most dependable manufacturers.

Because we know our products inside and out, our service doesn't end with your purchase. We have long standing relationships with the most popular manufacturers and all the product knowledge to help you maintain healthy efficient appliances for the duration of their lives.

Shop where you can see the finest selection of the best products available today to match your budget, needs, and style. Shop where experts can guide you through the myriad of options available and can answer your every question. Shop where you get exceptional service for the life of your appliance.

Come shop with us!


out of 5 (25 Reviews)

44% of reviewers recommend this product.

Easy to organize and locate food

Submitted by Red Barn - 8/20/2020

I liked the first refrigerator so much, I bought another one, same model!
Originally posted on

Yes, I recommend this product

Stopped working

Submitted by Frustrated consumer - 8/9/2020

6 years old. Stopped working for no reason. Power panel says 'OFF'. Power button when pressed does not do a thing. Tried turning off power completely at the breaker. Nothing. It turned itself back on and off several times. Customer support asked me to do the same things I tried to do. Recommended service call. I have been down this road before. Cost of the service call, plus probable panel, plus other delays are about a third of the cost of a new refrigerator. Have ordered replacement. Not from Electrolux.
Originally posted on

No, I do not recommend this product

Great product, great pricing, great service

Submitted by gian - 8/3/2020

Purchased through Electrolux's Partner Program. Some initial issues addressed efficiently by Endicott's. Working great now.
Originally posted on

Yes, I recommend this product

Poor Quality

Submitted by Ta22 - 6/21/2020

We have an older 7 year old one. We have put 600 into repairing it. Parts fall off, ice maker stops working randomly now leaks above. All the seals fell apart. We are buying a new one not this brand again.
Originally posted on

No, I do not recommend this product

Do Not Buy

Submitted by kkell - 5/31/2020

We bought the whole Electrolux package as part of our kitchen reno. The refrigerator has been the worst of the lot. As with other reviews our ice maker did not work. The plastic trim around the freezer door chipped and snapped off within no time. Both gaskets around the upper doors have cracked leading to mold issues and "sweating" both inside and out. To replace the gaskets it runs around $100 per door, just for a piece of weather stripping. To the best of my research the freezer door trim cannot be replaced. As stated, do not buy, steer clear and find something else.
Originally posted on

No, I do not recommend this product

Recurring problems, bad and rare local service

Submitted by BayArea - 5/4/2020

Nice fridge for sure but we have had problems like many reviewers with ice maker. Then recurring problems with high temp. Service came several times with same "solution" which is to defrost the freezer and then restart.. This is not looking at the cause just fixing the result. Every month or so it occurs again, I know how to do it myself now. I cannot find anyone where we live (SF Bay Area) who could properly diagnose and repair the root cause issue....
Originally posted on

No, I do not recommend this product

Good features; excellent usability

Submitted by Bea Lady - 5/3/2020

I love Electrolux appliances because they are dependable and very quiet.
Originally posted on

Yes, I recommend this product

Nice refridgerator..!

Submitted by Irish58 - 12/17/2019

Just right for us! Has nice interior lights. We adjusted shelves to our needs. This model comes with an ice maker, we did not need a water dispenser.
Originally posted on

Yes, I recommend this product

Too many minor problems

Submitted by George1007 - 9/22/2019

Initially upon delivery: ice maker didn't work, door would not always close, service useless. They fixed the ice maker. I fixed the door by slamming to so hard a piece of plastic broke off. Been fine ever since. Now freezer door won't close.Getting rid of it.
Originally posted on

No, I do not recommend this product

Looks nice

Submitted by Sugarloaf - 9/20/2019

Doors loosen quickly over short period of time. Also the spout for water to the ice machine doesn't line up well, sometimes creating pools of ice below.
Originally posted on

No, I do not recommend this product

Defective ice maker

Submitted by Mirada - 7/9/2019

We bought this Electrolux 3 years ago because it has features that are really useful. But the ice maker started working erratically, and eventually stopped functioning altogether. I read that this was a frequent problem and repair would be very costly so we just use plastic ice trays now. Very disappointed.
Originally posted on

No, I do not recommend this product

Pretty frig.... difficult to repai

Submitted by Jackhammer - 4/16/2019

We bought this refrigerator because of its looks and lighting is fantastic.... the freezer likes to stick due to the ice maker constantly throwing ice under the drawer. Our freezer always has build up due to the fact we can™€™t get the freezer drawer to seal tightly. We™€™ve stopped using the ice maker because of it. And we™€™ve called our warranty and paid for the extended warranty. Still no response from the warranty company. As pretty as it is, I would not buy again.
Originally posted on

No, I do not recommend this product

The high end refrigerator I didn't intend to buy

Submitted by Quickboost - 4/7/2019

Owned the unit for about a month now. It's very nice! It's a counter depth refrigerator but inside you will never know it. There are a few things that prevented a 5 star review. First, the water valve for the ice maker is VERY loud when it shuts off. Second, if you want to access any of the 3 drawers you have to open both doors. Finally, the exterior has a few small grey plastic trim pieces/corners and they are very fragile and chip/break easily. This all seems very minor only because I got an unbelievable deal on the price. If I would have paid full msrp I would be much more unhappy.
Originally posted on

Yes, I recommend this product

Great Refrigerator!

Submitted by DNetusil - 1/15/2019

We have had this refrigerator for a couple of months and it's performing great. Our current unit replaced this same French door model, but with ice and water in the door, which had several issues with the ice maker. There's not a make or model in the market today that does not have issues with the ice maker on their French door designs. Bottom line is, ice should not be made in the refrigerator, in an environment that is below freezing. Ice should only be made in the freezer drawer of a French door design refrigerator or in the freezer section of a side-by-side. The previous unit was 6 years old and never had a single issue with anything other than the ice maker. Of course, this new unit has the ice in the freezer drawer and is doing great.
Originally posted on

Yes, I recommend this product

Beautiful finish, easy care, nice divisions

Submitted by Roberto - 1/3/2019

Purchased in December. Am very pleased with function
Originally posted on

Yes, I recommend this product

Great style and convenience, but issues on arrival

Submitted by BACR - 9/26/2018

First unit installed on Aug. 30. Trouble with LED lights led to replacement unit being installed on Sept. 21. We really like the style of the refrigerator, however, now we are having an issue with the "perfect temperature" drawer that scrapes as it closes. Need more attention to finishing touches.
Originally posted on

Yes, I recommend this product

Good inside layout; inaudible alarm

Submitted by Teresia - 9/13/2018

Bought Electrolux again only because it matched the other existing Electrolux appliances already in my kitchen. The original Electrolux refrigerator died after only 5 years - a short and a troubled life. The new one works well enough (it's new) so far but we note several things. The open-door and power failure alarm is a great feature which we came to appreciate on the first one. The new unit has it too, but the volume is too low to hear the alram unless you are standing right by the fridge with no other background sounds. Darned near worthless, and can't be turned up or down. We listened to the demo unit in the store - same story, so it's a design issue. After endless trouble with the ice/water in the door on the last one, we went ice-only in the freezer section. It works well enough, but is somewhat noisy. As other reviewers have said, it sometimes dispenses ice onto the floor if the bucket has gotten full. After trying various things, I simply turn the ice maker off when it gets full, and back on again when it gets low. Not too bad, and the ice gets used up instead of getting to be that frozen clump in the bottom of the bucket, so I don't really mind doing it. Fit and finish of the unit are good, and the interior lighting is very nice. If I knew this unit would last, I would rate it a bit higher, but the last one was all style and not much function. The fridge itself is very quiet, which is nice, and the doors work much better than the last one, so I'll end on the positives. I'd also note that other makers all have problems, too. Whatever happened to refrigerators which lasted 15 years? The Electrolux is expensive - I rate it low based on life and value for money spent, but the competitors aren't much better - just less expensive.
Originally posted on

No, I do not recommend this product

Product is defective

Submitted by cbll - 8/6/2018

I purchased this house as part of a new home build 4 years ago. As written by another reviewer, the plastic along the top of the freezer drawer has full chipped off and has left sharp edges. The IQ touch controls never worked well and do not work at all now. There is also mold growing on the rubber strips of the refrigerator doors that we cannot seem to keep clean. That rubber has fallen off in strips.
Originally posted on

No, I do not recommend this product

Plastic Cracks

Submitted by Hjake - 2/18/2018

The worst purchase in my kitchen. Everything is made of plastic. The 'Fresh Zone' drawers and shelf all cracked within 2 years. The Freezer door trim cracked all the way along the length of the door. Can't replace just the trim. Need to buy a whole new freezer door for $200+. Replaced the ice maker after 3 years. Not worth the $3,500 we paid.
Originally posted on

No, I do not recommend this product


Submitted by lili - 1/28/2018

I bought this about 2 years ago. The first few months they had to replace the touch control panel. Then last year they had to replace the motherboard and the touch control panel. Needless to say the touch control panel is still not working properly. I will never buy from this manufacturer again.
Originally posted on

No, I do not recommend this product

Do Not Buy

Submitted by Stu2 - 11/30/2017

I bought a similar Electrolux fridge. The ice maker stopped working just after it was out of warranty. It was a $900 repair. I bought this one. The ice maker stopped working just after the warranty expired. I called the company and they said I needed to change my filters more often, so I ordered new filters and changed them every four months (expensive to do). No ice still.
Originally posted on

No, I do not recommend this product

Great features, stylish design

Submitted by eambros - 10/19/2017

Excellent interior capacity and functionality. The freezer portion is very well designed.
Originally posted on

Yes, I recommend this product

Love it!

Submitted by JRYH - 9/23/2017

Incredible capacity for a counter depth fridge. Lots of shelving and some tucked away for storage of smaller items. Ice in the door and the wave touch control make use a breeze. Freezer drawer spacious and glides like a breeze. It's really a stunning fridge inside and out and I couldn't be more pleased. I researched so many refrigerators and brands, narrowed it down to two and when comparing side by side, there was really no comparison. There is luxury in the clean, bright simplicity of this machine where others upgrades made no sense. My husband teases me because I'm actually enjoying using a refrigerator when our previous side by side was an awkward chore. Awesome refrigeration product!
Originally posted on

Yes, I recommend this product

Don't buy

Submitted by Dgoelz - 7/18/2017

Don't buy! bought this refrigerator two years ago from Colders. We've had nothing but issues. Good luck trying to find a company that can actually repair it. I have been without a refrigerator for over a month. Still no resolution.
Originally posted on

No, I do not recommend this product

Roomie and some great features

Submitted by pennyweight - 7/12/2017

Very happy with this fridge (although only had it 1 month). We picked no water/ice on outside as that seems to be a problem area but great ice in our freezer. Love the glass shelves as they run flat across and are rather deep compared to other fridges. Love the deli/snack draw and the door fits 2 gallons of milk. Lighting is bright. Freezer is 2 draw and fits a lot, draws open and close smoothly. The veggie/fruit draws are a good grade and slide nicely. All of the above you are paying more for but worth it compared to other fridges we looked at. One problem is the fridge has a slight high pitch sound that we can't tell if it is the compressor when it runs or our cooper water line vibration on the back of fridge. Hoping it gets muffled when the top cabinets are in.
Originally posted on

Yes, I recommend this product